Frequently Asked Questions

How does buying online help my community and country?

ACS buys and works with many different business around the USA. There might be a insurance company, regional warehouse, trucking company and many more business we use right in your neighborhood. Most of our products are USA made. Everything we sell is thoroughly inspected by ACS employees. If you buy from us not only are you keeping our employees working you are also keeping many Americans busy. Even a import has American labor, the dock workers are union and get paid well, there are warehouse employees, office workers, truck drivers, and Hilo drivers. Many American jobs are created when you buy from ACS. We have a multitude of factories around the USA we keep busy. If you have any questions or suggestions, or know a factory we should contact and consider selling there product please send us an email.

American soft good products, what does that mean?

When we use the term "American Flour Sack Towel" what we are saying is, this is a traditional American flour sack towel. The same type of product that was cut from feed and flour sacks that American consumers used decades ago. They made dresses,sheets even underwear! Plus they used them for cleaning and baking. This was a very versatile product all from a product that would or could have been thrown out. Using the term American flour sack towel you know what type of towel you are buying. Most imports and box store flour sack towels are so thin you would be embarrassed to use them for underwear much less to clean with. The flour sack towel we sell comes in a raw material offshore then we bring it into a US factory and process it. In it's raw state this is not anything you can use. After a long and lengthy process we have it shipped to us were it is inspected then shipped to you the consumer. US customs does not feel it meets the requirements for import. That is why there are no import tags on our flour sack towels. Bar mops are an import, we can not find a domestic bar mop that meets the quality need. Birdseye towels are made in China; the only reason we buy this towel is because of its unique character. All 1888 towels and Fossfill pillows are USA made. Most of our products are USA made.

Do we sell towels from organic cotton?

All of our factories we buy from have long standing relationships with the suppliers and growers of the cotton they buy from. They know if they destroy or abuse the land they will be out of business. Every precaution is made to take of the fields and the environment the cotton is grown.

Do your flour sack towels work for embroidery and which ones?

The 30x30 deluxe flour sack towels has a tight weave and is hemmed on four sides. This is ideal for embroidery. This towel is a little more uniform than the standard 28x29 flour sack towel. Many customers like this for resale because of the uniformity. The standard 28x29 flour sack towel works just as good for embroidery but does not run as even as the deluxe flour sack towels. We say “Depends on your market”

What happens if I want to buy different quantity than listed on the site for my project?

Please telephone your order the operator will be able to adjust the order.

Do you drop ship orders for business?

Yes we do and will give you every discount we can on both product and shipping.

Do you give discounts for business orders?

Yes please email us the type of product with your name and address with a telephone number

Do you give discount to nonprofit and religious organizations?

Yes please email us the type of product and the name and address with a telephone number

Why does a chair store sell towels?

ACS started out in the hotel and restaurant business. We have never been a strip mall business. The names implies a store that sells chairs, instead we are a soft goods company. The term in our industry is "soft goods". When you walk into a hotel or restaurant anything that is not nailed down that is made of fabric or has fabric on it, is called soft goods. Originally we would bid on new hotel and restaurant projects from a new construction report. The report gives you information on new construction all over the USA. Our company would look at the table, chairs, towels,table cloths, napkins on particular project. Then submit a bid in hopes of getting the project. Like most business we were effected by the events on 9/11/01 and had to change and adapt. We do not bid on new construction anymore. ACS is now a home and business supply company, we are not a retailer we are a wholesale company that sells to the individual and business. Most of our sales come from the individual consumer and small to medium business. Any questions or ideas we would love to hear from you please email us at americanchair@yahoo.com.

Do you give out samples?

Yes we do. Most samples are seconds but you will be able to see the quality of the towel. We will need a email with the name of your business , address and telephone number.

Do you give away free towels?

Yes we do. If you have a blog or website and post a link to our website we will send you four free towels from our craft page. This includes any blogs for personnel use or business, it does not matter if it is a church blog or any kind of business. If you would like 4 free towels to use in your home or church kitchen this is a great option. Email us the link to your website or blog and we will include the towels in your next order or mail them to you.

Do you have more free towel options?

Yes we do, if you become a fan on our Twitter and Facebook page we will send a flour sack towel of your choice for free. Email us after you become a fan and we will include it in your order or send it out to you.

How to get a lower shipping cost?

The more you buy lowers the shipping cost. FedEx wants a minimum fee to deliver to your home or business. That goes for all shipping companies including postal. To save money call a friend and combine orders. Ordering extra will not raise shipping cost that much. Also shipping to a school, church or business helps. Email us if you have a concern with the shipping cost. We do not want to over charge and we will credit any excessive shipping fees. That is why we do not offer free shipping, its better to get discounted shipping, remember nothing is free, companies that offer free shipping still have to charge you, its hidden in the cost of the product, they have to average the shipping cost, basically you help pay somebodies else shipping cost.